Design is about influencing outcomes.
“Listening without interrupting, correcting, contradicting, getting highly excited, questioning, spacing out, or giving advice is one of the deepest spiritual practices anyone can explore.”
“Tomorrow owes you the sum of your yesterdays. No more than that. … And no less. Sometimes folk wish tomorrow did not pay them off so completely.”
“Just because it’s nobody’s responsibility, doesn’t mean it’s not yours.”
“Be kind, for everyone you meet is fighting a battle you know nothing about.”